This is the online store for Rising Hearts Gluten-and-Dairy-Free Bakery (formerly known as The Sensitive Baker). PLEASE READ BEFORE ORDERING!!
To be honest, we are not really set up to be an internet retailer. However, there is high demand for our products and we want to accommodate our loyal customers who can't make it to the bakery. To keep shipping as economical as possible we limit products offered in this store to those that can be most easily shipped, and we use existing commercial distribution channels.
This means we ship using UPS Ground, and limit shipping to California, Nevada and Arizona. UPS Ground guarantees 3 day delivery, but in Southern California it usually arrives next day to urban areas. However, the farther out you go into rural areas, the longer it takes, and we cannot control when it actually arrives, nor can we guarantee that it will be in perfect shape when it gets there. We can tell you we have never had any complaints, though.
To avoid having products sitting in a warehouse over the weekend, we ship only on Mondays, Tuesdays, and Wednesdays. And, we do not always have everything in stock (we are very small), so we may have to hold your order for a bit to fill it completely. If you absolutely have to have it by a certain date, please call the bakery to let us know.
When you order online, the weight of each product is automatically tallied, and the final shipping fee is based on the total weight. On top of this, we charge a $10 handling fee to cover the cost of the shipping materials and packing time. We pack in the smallest box possible for your order. If you order more than 25 lbs, there will also be a small additional charge to cover the cost of larger boxes (UPS ships by weight and dimension).
Optimally we would ship all products frozen, but it is prohibitively expensive to cold ship our products. So, we will probably ship it frozen but with no insulation or ice. We have done this for many people with no complaints. We may also, depending on the nature of your order, ship it fresh without freezing. Either way, for maximum shelf life, you should put it in the freezer immediately upon receipt.
At this time, we can only accept Paypal for payments.
If you want out of state shipping, please contact the bakery at 310.815.1800.
Thanks! Enjoy your delicious gluten-free products!